Vision
“Transform IT service management, project management, and data analytics by fostering data-driven cultures that boost operational efficiency and empower decision-making.”
Mission
"Our mission is to empower organizations by implementing Jira and Power BI solutions that optimize workflows, improve service management, visualize project management with agility, and foster a data-driven culture."
With over 20 years of experience in IT service management and data analytics, I deeply committed to transforming how organizations operate and make decisions. My journey began with a fascination for structured, efficient IT processes and a vision of how powerful data insights could be in shaping strategic outcomes. This passion led me to specialize in ITSM, where I have consistently applied the ITIL framework to create streamlined, high-performing service delivery platform that drive value and satisfaction to many organizations.
Through years of working with clients, I saw the untapped potential in data—leading me to embrace data visualization as a vital tool for modern organizations. By transforming raw data into meaningful insights with platforms like Power BI, I empower clients to make informed, data-driven decisions. My passion lies in guiding businesses toward a future where IT processes are not only optimized but also insightful, bridging the gap between technical efficiency and strategic advantage.
Falling behind competitors who leverage digital tools for innovation and efficiency, resulting in diminished market relevance.
Struggling to meet modern customer expectations for seamless, personalized digital interactions, leading to dissatisfaction and churn.
Missing out on automation and data analytics, causing higher costs and slower response times.
Greater vulnerability to cyberattacks and data breaches due to outdated security measures.
Failing to capitalize on new revenue streams, business models, and market opportunities that digital transformation enables.
Understand the existing digital literacy of employees across organization
Structure digital transformation aligning with organization‘s business plan and drives measurable outcomes
Design a customized solution leveraging tools like Jira for IT service management and Power BI for data visualization
Setting up Jira and Power BI, configuring, fine-tuning systems and providing insights to evolving business needs
The IT Maturity Level is a framework used to assess an organization's IT processes, capabilities, and overall effectiveness. It measures how well an organization uses its IT resources to support its operations, innovate, and achieve business goals. This concept often appears in digital transformation and IT management, guiding organizations to improve their IT capabilities in a structured, step-by-step way.
Take our IT Maturity Assessment to uncover where you stand on your digital transformation journey.
Transform your IT operations. We implement Jira to elevate service desk efficiency, reduce response times, create knowledge hub and improve customer satisfaction with tailored ITSM solutions.
Say goodbye to service chaos. Our expertise in Jira creates a centralized hub for handling requests, boosting team productivity and ensuring seamless workflows across organization.
Achieve project goals with agility. Projects become more collaborative and transparent. We utilize Jira software capabilities to engage stakeholders and meet strategic objectives.
Turn data into powerful insights. Through Power BI platform, we empower organization to make informed decisions faster with modern visualization and establishing a culture where data fuels every strategic move.
Fully align end to end IT service delivery based on ITIL framework which comprises of incident management, problem management, service request, change management, asset and configuration management, and knowledge management. With capabilities of Jira Service Management, we customize workflows, create self-service portal, agent queues, automation, SLAs, custom dashboards, and much more.
Traditionally, IT teams have adhered to the Waterfall model with its fixed and sequential phases. However, a shift towards agile project management is becoming more common. This approach emphasizes value and breaks down work into smaller, manageable increments and iterations. Agile teams are flexible, adapting to changes and evolving requirements through feedback and testing, and they appreciate the advantages of continuous learning enabled by shorter cycle times.
Power BI is an incredibly flexible and robust tool that turns data into meaningful insights with its easy-to-use and dynamic visualizations. It's packed with features that help users delve into their data, make informed decisions based on that data, and work together seamlessly in organizations. No matter if analyzing numbers, crunching data, or leading a team, Power BI has everything needed to tap into data's true power.
ITSM platform with Jira Service Management
Agile Project Management with Jira Software
Power BI diagram with end-to-end solution
39/434 Sukhaphiban 5 Road, Sam Wa Tawan Tok, Khlong Sam Wa, Bangkok, Thailand
